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Help Form

Full Name:
Department:
Phone Number:
E-mail Address: (Use VSU e-mail address if you have one.)
VSU ID:
Role: 
Java Version:   Click to visit the Java Guides at Helpdesk
Computer Location:
Class Identification (e.g. ENGL1101)
Class Title (e.g. Composition I)
Section Number
Please select which type of problem you having. (Allows us to direct your request.)
Password Problems
 I have located my username and password using the IT Helpdesk guide.
    The same username and password in BlazeNet:
     works  fails
 I have performed a browser check.
 No other browsers windows are open. Click to view the Browser Tuneup Page
 No firewall is running. Click to view the Browser Tuneup Page
 No accelerator is running. Click to view the Browser Tuneup Page
 No search bar is running. Click to view the Browser Tuneup Page
 My cookies are set correctly. Click to view the Browser Tuneup Page
 No spyware is running. Click to view the Browser Tuneup Page
 Browser checker showed no errors. Click to view the Browser Tuneup Page
Course Listing Problems
 This class shows on my schedule in Banner.
Display Problems
 The Java Troubleshooting Guide failed to correct the problem.
 This problem still occurs in another web browser. Click to view the Browser Tuneup Page

Explain in as much detail as you can the problem, any error messages, and attempted solutions to correct the problem.

All parties submitting materials to the VSU WebCT server represent and warrant that the submission, installation, copying, distribution and use of such materials in connection with the VSU WebCT server will not violate any laws, rules, procedures or proprietary rights. All use of the VSU WebCT server must be in accordance with existing institutional and University System regulations for computer use. The user understands and agrees that Valdosta State University is not responsible for any errors created in or damage to materials as a result of the installation or maintenance of the VSU WebCT server, or their use by anyone accessing the VSU WebCT server.