I can't upload/attach files, send mail, or post discussions. Why is Java important to BlazeVIEW?
Java is a program that works with your Internet Browser to enable online interaction. Java allows you to post online discussions, chat with people around the world, take online quizzes and surveys, or manipulate objects on a web page. It's also integral to the web-based applications and other e-learning solutions that are the foundation of online courses.
- Download this recommended version of Java
- Follow the instructions on the Java Downloads site.
- When installing Java, follow the prompts to install the Typical Java installation. Be patient during the install process!
- Restart your computer to complete the installation process.
*Attention FireFox Users: FireFox will occasionally disable the Java plugin if it could cause a stability issue. If this occurs, the recommendation is to use another browser. However, if you wish to continue using FireFox for the Java related tasks in BlazeVIEW, you can reenable the Java plugin by following these steps:
- Open the Tools menu.
- Choose Add-ons.
- Click the plugins tab.
- Locate the "Java(TM) Platform" plugin.
- Click the Enable button.
Other Factors (Can't open or add attachments)
- Another factor which seems common is a bad connection across the Internet to the VSU Vista server can result in one's computer deciding to give up before the attachment is actually completely uploaded.
- Various pop-pup blockers, toolbars, security software, and malware (computer viruses, adware, spyware, etc.) could potentially intefere with the triggers necessary to open the window or accept the file attached. As there are thousands of these programs which could be causing this, we cannot list them for you.
- Try a different web browser. Multiple browsers are already installed in VSU computer labs and offices.
- Browsers can be tricky in how to open a some attachments. It is recommended you save every attachment to you desktop (or another folder on your computer) and open it
- This ensures your anti-virus has a chance to scan it first.
- This removes your web browser from making the decision as to which program will be used to open the file.
- If the file was corrupted prior to being placed in BlazeVIEW, then no one will be able to open the file. The creator should verify their saved copy is fine and resend it to BlazeVIEW.