Frequently Asked Questions
- How do I submit an assignment in WebCT Vista?
- Why can't I attach a file to my assignment?
- Why can't I resubmit my assignment?
Course (section) Issues
- Why can't I see my course?
- Can I hide sections from previous semesters in the "My WebCT" course list?
- Why are buttons missing?
- I got an Unexpected System Error!
- When I send a Mail message it says "invalid receipient".
- Why didn't someone receive a Mail message in their email account?
- I get a File Missing error.
- Why can't I download files?
- Why can't I attach files?
- How do I download "My Files" that I uploaded to WebCT Vista?
HTML (Web Pages)
- Why can't I log in?
- When I login, I get kicked back to a list of Institutions.
- After a short time, I get logged out of Vista.
- I'm a Mac/Safari user. I've started getting the "login loop." What can I do to fix this?
- Why doesn't AOL work?
- Why do my Office 2007 files appears as Zip files in Vista?
- Why can't I open a Microsoft Office file sent to me by an instructor (or students)?
- How do I convert a Word Document into a Web Page?
- I have Word 2007. How do save it in Word 97-2003 format?
Having Other Problems?
Many issues can be corrected using WebCT's Browser Tips & Troubleshooting.