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Frequently Asked Questions

I'm a Mac/Safari user. I've started getting the "login loop." What can I do to fix this?

Open Applications. Open Utilities. Locate your Disk Utility application and launch it.  Select your internal hard drive (make sure the First Aid tab is selected), and click on Repair Permissions.  After Disk Utility completes the repair operation, quit Disk Utility and restart your Mac.

This may or may not solve your problem, but it can't hurt anything, and many Mac/Safari users have reported success with this strategy.

If this does not solve your Login Loop problem, please contact the helpdesk.

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