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Frequently Asked Questions

What can I do if BlazeVIEW is slow?

There are several factors that can affect the performance of BlazeVIEW. Load balancing is a great way to accomodate large numbers of users to improve performance. Load balancing involves setting up a group of machines in a cluster configuration where access to each individual machine is controlled by a load balancing device. Each individual machine in the cluster is called a node and contains a copy of the application software. The Load Balancer alternates connections between nodes so users are spread across the nodes.

One of the best things that you can do if BlazeVIEW is slow is to report it by letting us know what node you are logged into.

Checking  your node is fairly simple.

 

Step 1: Log into BlazeVIEW: blazeview.valdosta.edu

Login buttonlogin to blazeview

 

 

Step 2:  After logging in, select the "Help Check Your Node" link locate in the Campus Bookmarks section on the right.

Check node

 

 

Step 3: Another webpage opens.  Your Node is located in the portion highlighted below:

Node information

 

Step 4: Report the issue by completing our help request form.

Please be sure to include the node in your description of the issue. From our example in step three the user was logged into Node G .

 


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