Document Delivery: Frequently asked questions (faq)
What is Document Delivery?
If you are a VSU student taking all your courses at an off-campus site or online and you live outside Lowndes County, you can use ILL - Odum Express for document delivery service. You can request books you find in the GIL-FIND@VSU Library Catalog or through the WorldCat , as well articles not available in full-text online be sent directly to you. Read the GALILEO Find It Overview for more information on how to easily place requests for non-full-text articles or WorldCat book titles.
How Do I Request Document Delivery Service?
Document Delivery requests are made in ILL - Odum Express. From the Odum Library web site, select the ILL - Odum Express link as underneath the left red "Main Menu" column. First time users, will be required to register. When establishing your ILL - Odum Express account, please self-identify your status as "Dist Ed Grad" or "Dist Ed Undergrad", indicate that you perfer for articles, books and other loans to be mailed, and finally provide a valid street address. If you have already established your ILL - Odum Express profile, you can easily change any of the personal information details by selecting the Change User Information button link, when necessary because your status or address has changed. See the below example steps.
- Log into ILL - Odum Express using your BlazeVIEW username and password
- Scroll down to the Review Personal Information section
- Select the Change User Information button
- Select "Mail to address" for both Article Delivery Method & Book and Loan Delivery Method questions
- Select the "Submit Information" button to change your profile
How Long Does Document Delivery Take?
Document Delivery may take 5 to 14 business days, depending on the item requested; the item will be mailed directly to you. All photocopies of journal article will be yours to keep. All books need to be shipped back to Odum Library by the due date indicated on the band.
How Much Does Document Delivery Cost?
Most photocopies of journal articles are supplied at no cost; however, some materials such as dissertations, may require a fee. You are also responsible for the postage required to ship books back to Odum Library.
Can I Have GIL Express requested books delivered?
Distance education students can select the closest University System of Georgia Library to pick up and return GIL Express requested books. GIL Express books are requested through the MyGIL account login requiring the VSU ID number, last name, & PIN, quite different from the ILL - Odum Express that requires the BlazeVIEW username and password. GIL Express books are not mailed to distance education students. Document Delivery service for distance education excludes GIL Express requests. (NOTE: GIL Express books are delivered to on campus faculty and staff only.)
Can I Have ERIC Documents Delivered?
ERIC documents can be very lengthy. Odum Library is only able to supply up to 20 pages of an ERIC document. The ERIC (at EBSCOHost) Database provides full-text access to many ERIC Documents from 1993 to the present. You can also visit the ERIC Education Resources Information Center. Both ERIC (at EBSCOHost) and the ERIC Education Resources Information Center databases are available via GALILEO. Please take a moment to review the following tutorial on searching for ERIC resources.
What If I Have a Question?
If you have any questions about ILL - Odum Express Document Delivery, please contact the Odum Library InterLibrary Loan Office ( 229-333-5867 or email@example.com).