Home > Administrative Offices > Odum Library > About Us > Frequently Asked Questions

Frequently Asked Questions


BUILDING &
BORROWING

COMPUTING &
TECHNOLOGY

COPYING &
PRINTING

GOVERNMENT
DOCUMENTS

INTERLIBRARY
LOAN

SERVICES

Each semester, VSU students, staff and faculty receive a VSU 1Card print allocation that can be used to photocopy or print in the library. All machines for photocopying and printing in the library require the use of a VSU 1Card.   Guest Print 1Cards are available for purchase by library visitors at the 2nd floor Circulation desk.

Photocopiers
  1. Where can I photocopy library materials?
  2. The photocopier has a paper jam or produced a poor copy, what should I do?
  3. Is color copying available?
  4. How do I make a color copy?
Printers
  1. My VSU 1Card doesn't work for printing, what should I do?
  2. Is there a fee for printing in the library?
  3. Where can I buy a Guest Print 1Card?
  4. Can I get a refund for Guest Print 1Card?
  5. Where do computers in the library print?
  6. Are there any color printers on campus?
  7. How do I turn off 2-sided, double-sided, duplex printing?
  8. The printer has a paper jam or produced a poor print, what should I do?
  9. Are there alternatives to printing?
Microform Copiers
  1. I want to print or make a copy from the microfilm, is that possible?
Photocopiers

Where can I photocopy library materials? 

Self-service black-and-white photocopiers are located in the in the 2nd floor Copier Room 2621. See current print rates for cost. Color copies can be made in the 1st floor Internet Cafe and the Media Center. Library patrons are responsible for complying with copyright laws when copying library materials.  Please report photocopier equipment problems to the 2nd floor Circulation Desk.

The photocopier has a paper jam or produced a poor copy, what should I do?

The user is responsible for reporting the problem in a timely manner for photocopier job replacement.  Any and all phtocopying problems should be reported immediately to the 2nd floor Circulation desk.   Money will not be refunded, nor will funds be credited to a 1Card.    After documenting the photocopier problem via a 1Card Print Error Report Form, Library staff can authorize a replacement job.  

Is color copying available?

Color copying is available in the 1st floor Internet Cafe and the Media Center. Directions can be found here.

How do I make a color copy?

  1. Press the Ok button when your balance is displayed.
  2. Press the Exit button on the top right corner of the touchscreen.
  3. Press the Close button on the top right corner of the touchscreen.
  4. Press the Copy button on the left side of the touchscreen.
Printers

My VSU 1Card doesn't work for printing, what should I do ?

Complete the 1Card Print Error Report Form .

Back to Top

Is there a fee for printing in the library?

Library visitors must purchase a Guest Print 1Card (see below).  VSU students, staff and faculty receive a VSU 1Card print allocation. The VSU 1Card print allocation can be used to photocopy or print in the library. Remember to bring your VSU 1Card to swipe at the photocopier or printer as shown in these instructions. Color printing is available in the Internet Café and the Media Center. Media Center Price List.  

Where can a buy a Guest Print 1Card?

There is a one dollar charge for the non-refundable VSU Guest Print 1Card available for purchase at the 2nd floor Circulation desk and in 1st floor Media Center. .

VSU Guest Print 1Card Print Rates
$2.00 VSU Guest Print 1Card costs $3.00
$5.00 VSU Guest Print 1Card costs $6.00.

Can I get a refund for Guest Print 1Card

Money will not be refunded, nor will funds be credited to a 1Card. Any and all problems should be reported immediately for possible print job replacement, the only available option.

Back to Top

Where do computers in the library print?

The library has nine networked printers conveniently located in the public computer lab areas.

Are there any color printers on campus?

The Media Center and Internet Café provides color printing. View the Media Center Price List.

How do I turn off 2-sided, double-sided, duplex printing?

This short tutorial explains how to turn 2-sided, double-sided, duplex printing off.

Back to Top

The printer has a paper jam or produced a poor print, what should I do?

Printer problems should be reported immediatley to the nearest computer lab monitor or other library service point. Print job replacement is the only option for poor quality. Money will not be refunded, nor will funds be credited to a 1Card.

Are there alternatives to printing?

Yes. Most files can be saved to a flash drive or CD-R or CD-RW. In many cases, the file, Word document, Excel spreadsheet, Powerpoint presentation or PDF (portable document file) can be sent as an email attachment to yourself.

Microform Copiers

I want to print or make a copy from the microfilm, is that possible?

The 2nd floor Copier room 2621 has three microfilm scanners.  Scanned microfilm can be saved to a flash drive. Two of the microfilm scanners have a printer attached. This service is offered free of charge to Valdosta State University students, staff, and faculty.

Back to Top

 

Ask Us (Chat Now), Tell Us about the Library website.    This document last modified Wednesday, 08-Aug-2012 01:59:53 EDT  Staff