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News Archive

This section is designed to provide you with a list of past news articles posted on the Helpdesk website. Please see the legend at the bottom of this page for additional information about the article type.

Legend
Critical Critical articles are high priority updates, normally relayed to campus by IT via e-mail, but also summarized here for reference.
News News articles are general informational articles the do not fit into any other category.
Status
Updates regarding the status of the university's systems and network.
Tip Tip articles include useful knowledge for everyday computer use and VSU account use.

Type
Date Posted
Subject
News
9/14/2011
Exchanging Malfunctioning NXT Clickers
Tip
8/25/2011
Differences Between Logging Off and Locking the Account
News
8/9/2011
Home Use Software Price Changes
News
7/22/2011
Helpdesk Video Walkthroughs
Status
6/13/2011
Application Server Maintenance
News
6/6/2011
IT Service Status Has Gone Live!
Status
6/1/2011
Exchange on Android Mobile Devices
Status
5/27/2011
SSL Certificate Errors (Closed)
Status
5/23/2011
BlazeVIEW Emergency Maintenance (5/20/11-5/21/11)
News
4/26/2011
Multiple Java Versions and ADP
News
4/14/2011
Computer Update Deployment
Status
4/14/2011
Mail Connectivity and Delivery Delays (Closed)
Status
4/6/2011
Mail Connectivity and Delivery Delays (Closed)
Status
3/2/2011
Authentication Server Outage (Closed)
Status
2/9/2011
Application Server Outage (Closed)
Status
1/27/2011
Mypages and Active Directory Passwords (Closed)
News
1/21/2011
Office 2011 Home-use Software Delay
Status
1/19/2011
Mypages Service Outage (Closed)
Status
1/18/2011
Application Server Certificate Error (Closed)
Status
1/11/2011
Contribute SFTP Error (Closed)
Status
1/6/2011
Web Server Overload (Closed)
Status
12/15/2010
Application Server Errors (Closed)
News
12/08/2010
IT Helpdesk Hours over Winter Break
Critical
12/07/2010
Security Phishing Scam
Status
11/15/2010
Application Server Outage (Closed)
Status
11/1/2010
Temporary Service Outage (Closed)
News
10/24/2010
BlazeVIEW Issues with Safari Web Browser
News
10/17/2010
Fall Break Hours of Operation
Status
10/06/2010
Temporary Network Connectivity Outage (Closed)
Status
10/06/2010
Status
9/30/2010
Network Maintenance Window (Closed)
Status
9/30/2010
Windows Live Mailbox Issues (Closed)
Status
9/20/2010
Peachnet Intermittent Connectivity Issues (Closed)

Status

9/13/2010
Core Router Downtime (Closed)

News

8/8/2010
Computer Lab and Smart Classroom Login Information
News
7/28/2010
Scheduled Service Outage for Banner, BlazeView, and Other Applications
News
7/28/2010
Jive is being Decommissioned
News
6/29/2010
Helpdesk Closed 07/02/2010
Tip
6/29/2010
Email Time Stamps are Incorrect
News
6/4/2010
Helpdesk Site Windows Live Maintenance
News
5/3/2010
Helpdesk Closed 05/04/2010
Critical
4/28/2010
Infected Spam Attachments (Google, Hi5, Twitter, ADP, and Hallmark)
Critical
3/4/2010
ADP Phishing Scam
News
2/4/2010
Faculty/Staff Windows Vista Price Drops to $2.00!
Critical
1/5/2010
Webmail Phishing Scam
News
1/5/2010
Service Security Certificates
News
12/18/2009
Helpdesk Relocation / Reopening
Critical
12/14/2009
VSU Investigates Unauthorized Use of Computer Access
Critical
10/30/2009
Jump Drive Infection Prevention
News
10/16/2009
Helpdesk Closed - Monday, 10/19/2009
News
10/7/2009
Home Use Software - Back in Stock
Tip
10/7/2009
Top 5 Software Conflicts
News
7/7/2009
Home Use Software - Low Stock
News
6/24/2009
Where is the Helpdesk Now?
Tip
6/9/2009
Blazeview / Safari 4 Compatibility Issues
Critical
6/8/2009
Infected Spam Attachments (Amazon, Hi5, Hallmark, and Twitter)
News
3/6/2009
The Ruckus Network has Shut Down
Tip
2/19/2009
Opening Microsoft Works (.WPS) Documents on Campus
News
2/4/2009
New Site Navigation
Critical
1/28/2009
Infected Spam Attachments (Ikea, Hallmark, and Coca-Cola)
Critical
12/18/2008
Vulnerabilities in Internet Explorer and Mozilla Products
News
10/14/2008
2008 Chancellor's Customer Service Awards
Tip
8/1/2008
Be aware of WebCT Maintenance Hours

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