eLearning Support
eLearning provides administrative support for features found within Blazeview. For advanced or after hours assistance, please review the guides below:
| Guide | Symptoms |
| Login Issues | You receive an error message saying that your username and password are incorrect. |
| Logout Issues | You are returned to the Blazeview login page. |
| Missing Classes | The class you are attempting to access does not appear in Blazeview. |
| Chat Sessions | You cannot enter a chat or whiteboard session. |
| Resubmitting Assignments | You receive an error message when submitting an assignment saying you have already submitted the assignment. |
| File Download Issues | You are sent to a blank page when you attempt to download a file. |
Additional eLearning Resources
- Valdosta State University eLearning
- Telephone: 229-245-6490
- E-mail: blazeview@valdosta.edu
- Location: Odum Library 3603
- Web: http://www.valdosta.edu/distance
- Hours: M-R 8:00 am - 5:30 pm, F 8:00 am - 3:00 pm
Resource |
Description |
| eLearning offers a wealth of online guides for students using BlazeVIEW including the answers to common questions, feature utilization assistance, and advanced troubleshooting steps. | |
| eLearning offers a wealth of online guides for instructors using BlazeVIEW including the answers to common questions, feature utilization assistance, and advanced troubleshooting steps. | |
| eLearning offers both workshops and one-on-one assistance appointments for instructors interested in designing and utilizing BlazeVIEW. | |
| You can also contact eLearning for inquiries using their online help form. |