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Disconnecting from Remote Support

Step 1:

At any point in time, you can choose to end the remote support session, disconnecting the technician from your computer.

In order to do so, right-click on the Remote Support icon in the system tray in the bottom right corner of your computer.

Remote Support Icon

Step 2:

Then left-click Close in the pop-up menu that appears.

Close Remote Support

Congratulations:

You have successfully disconnected from Remote Support. If you encounter any issues while using Remote Support, please contact the IT Helpdesk at (229) 245-4357 or helpdesk@valdosta.edu.