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Helpdesk Staff
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Helpdesk Coordinator Benjamin Li is a graduate of Valdosta State Univeristy and Valdosta Technical College. While attending VSU, he earned a Bachelor of Applied Science degree with a major in technical studies. Upon graduation, he was employed as an adjunct instructor teaching computer information systems courses for the Business Education department of Valdosta Technical College. He is currently a Computer Support Specialist II and the Helpdesk Coordinator at Valdosta State University. As the Helpdesk Coordinator, Benjamin Li maintains the development and daily operations of the VSU IT Helpdesk. In addition, he coordinates the efforts between the Helpdesk and other branches of IT as well as with other departments and organizations at the university to ensure that the technical service needs of our clients are met.
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Helpdesk Manager Corey Wasley has been named the IT Helpdesk Manager working closely with Benjamin Li, Helpdesk Coordinator as well as Helpdesk Technicians. Corey started in IT in January, 2009 as a Student Technician. He was promoted to Lead Technician in August, 2009. His primary responsibilities as Helpdesk Manager will be student employment coordination, Helpdesk management after 5:00 pm and communications between IT and IT constituents. He will also continue to maintain exceptional service to VSU faculty, staff and students. Corey is currently a student at VSU majoring in Business. |